Terms of Service for Swadeshi Decors

Effective Date: June 4, 2025

Welcome to Swadeshi Decors ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website, www.swadeshidecors.com, and any related services, products, or applications (collectively, the "Services") provided by Swadeshi Decors. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

These Terms are designed to comply with applicable Indian laws, including the Information Technology Act, 2000, the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, and the Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Acceptance of Terms

By accessing or using our Services, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Use of Services

a. Eligibility

You may use our Services only if you comply with these Terms and all applicable laws. We reserve the right to refuse service to anyone for any reason at any time, subject to compliance with Indian laws.

b. Account Registration

To access certain features of our Services, such as placing orders, you may need to create an account. You agree to:

Provide accurate, current, and complete information during registration.
Maintain the security of your account credentials.
Notify us immediately of any unauthorized use of your account.
Be responsible for all activities conducted through your account.

c. Prohibited Activities

You agree not to:

Use the Services for any illegal or unauthorized purpose.
Attempt to gain unauthorized access to our systems or networks.
Post or transmit any content that is defamatory, obscene, or violates the rights of others.
Use automated tools (e.g., bots, scrapers) to access or collect data from our Services without permission.
Engage in any activity that disrupts or interferes with the functionality of our Services.

3. Orders and Payments

a. Product Information

We strive to ensure that all product descriptions, prices, and availability information on our website are accurate. However, we do not guarantee that such information is error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

b. Order Acceptance

All orders are subject to our acceptance. We may refuse or cancel an order for any reason, including product unavailability, errors in pricing, or suspected fraud, in accordance with the Consumer Protection (E-Commerce) Rules, 2020. You will be notified if an order is canceled, and any payments made will be refunded.

c. Payment

We accept payments through secure third-party payment processors. You agree to provide accurate payment information and authorize us to charge the listed price, including applicable taxes and shipping fees. All transactions are in Indian Rupees (INR) unless otherwise specified.

d. Shipping and Delivery

We will deliver products to the address provided during checkout. Delivery timelines and costs will be communicated at the time of purchase. We are not responsible for delays caused by third-party shipping providers or circumstances beyond our control.

4. Returns and Refunds

Our return and refund policies are outlined on our website and comply with the Consumer Protection Act, 2019, and the Consumer Protection (E-Commerce) Rules, 2020. Please review our return policy before making a purchase. Returns or refunds may be subject to specific conditions, such as product condition and time limits.

5. Intellectual Property

All content on our Services, including text, images, logos, designs, and product descriptions, is owned by or licensed to Swadeshi Decors and is protected by Indian and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

6. User-Generated Content

If you submit reviews, comments, or other content through our Services, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display such content for business purposes, including marketing. You are responsible for ensuring that your content does not violate any laws or third-party rights.

7. Privacy

Your use of our Services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information in compliance with the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023. Please review our Privacy Policy at www.swadeshidecors.com/privacy-policy.

8. Limitation of Liability

To the fullest extent permitted by Indian law, Swadeshi Decors shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services, including but not limited to loss of profits, data, or goodwill. Our total liability for any claim arising from these Terms or the Services shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

9. Indemnity

You agree to indemnify and hold harmless Swadeshi Decors, its affiliates, officers, directors, and employees from any claims, losses, or damages, including legal fees, arising from your violation of these Terms, your use of the Services, or your violation of any applicable laws.

10. Termination

We reserve the right to suspend or terminate your access to our Services at any time, with or without notice, for any reason, including violation of these Terms, subject to compliance with applicable Indian laws. Upon termination, your right to use the Services will cease immediately.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the Services shall be resolved through amicable negotiation. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts in Delhi, India. Additionally, as per the Consumer Protection Act, 2019, you may approach consumer forums for redressal of grievances.

12. Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms due to events beyond our reasonable control, including but not limited to natural disasters, strikes, or government actions.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated Terms on our website with a revised "Effective Date" or through other communication channels. Your continued use of our Services after such changes constitutes your acceptance of the updated Terms.

14. Contact Us

If you have questions, concerns, or grievances about these Terms or our Services, please contact our Grievance Officer:

Swadeshi Decors
Email: aniketindustrieslimited@gmail.com
Phone: +91 8981641414

We will address your concerns in accordance with the Consumer Protection (E-Commerce) Rules, 2020, and other applicable Indian laws.

These Terms of Service comply with Indian laws, including the Information Technology Act, 2000, the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, and the Digital Personal Data Protection Act, 2023.

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